Support Information: Item Description Minimum HPLIP version Support level Full ( End of support) ( See note11.) Recommended? No ( See note15.) Summary of Available Features ( See note10. Feature Support10 Notes Automatic installer Depends on distro See table below for distro specific support. USB I/ OYes Network I/ OYes See note1. Parallel I/ ONo Scan to PCYes See note3. Photo card access No If equiped, use USB mass storage for access. See note4. PC fax send Yes See note5. PC initiated copy No See note6. Services and status Yes See note7. Graphical user interfaces Depends on distro See table below for distro specific support. Print head alignment No Color calibration No Print head cleaning Yes Linefeed calibration No Print quality diagnostics No Summary of Available Features in Various Linux Distributions (see note13 Distro Version Installer GUI14 Scan3 Fax5 Status Photo Card4 USBParallel Network1 Boss3.0 Yes Yes ( Qt4) Yes Yes Yes No Yes No Yes Boss5.0 Yes Yes ( Qt4) Yes Yes Yes No Yes No Yes Debian6.0 Yes Yes ( Qt4) Yes Yes Yes No Yes No Yes Debian Yes Yes ( Qt4) Yes Yes Yes No Yes No Yes Debian Yes Yes ( Qt4) Yes Yes Yes No Yes No Yes Debian Yes Yes ( Qt4) Yes Yes Yes No Yes No Yes Debian Yes Yes ( Qt4) Yes Yes Yes No Yes No Yes Debian Yes Yes ( Qt4) Yes Yes Yes No Yes No Yes Debian Yes Yes ( Qt4) Yes Yes Yes No Yes No Yes Debian Yes Yes ( Qt4) Yes Yes Yes No Yes No Yes Debian Yes Yes ( Qt4) Yes Yes Yes No Yes No Yes Debian Yes Yes ( Qt4) Yes Yes Yes No Yes No Yes Debian Yes Yes ( Qt4) Yes Yes Yes No Yes No Yes Debian7.0 Yes Yes ( Qt4) Yes Yes Yes No Yes No Yes Debian7.1 Yes Yes ( Qt4) Yes Yes Yes No Yes No Yes Debian7.2 Yes Yes ( Qt4) Yes Yes Yes No Yes No Yes Debian7.3 Yes Yes ( Qt4) Yes Yes Yes No Yes No Yes Debian7.4 Yes Yes ( Qt4) Yes Yes Yes No Yes No Yes Debian7.5 Yes Yes ( Qt4) Yes Yes Yes No Yes No Yes Debian7.6 Yes Yes ( Qt4) Yes Yes Yes No Yes No Yes Distro Version Installer GUI14 Scan3 Fax5 Status Photo Card4 USBParallel Network1 Debian7.7 Yes Yes ( Qt4) Yes Yes Yes No Yes No Yes Debian7.8 Yes Yes ( Qt4) Yes Yes Yes No Yes No Yes Debian7.9 Yes Yes.
Hi Becky, Follow the steps below Step one: Clear temp directory1. Type %temp% in the run or search for programs and files field2. Highlight all the files in this folder, and then press the delete key to delete. If you get a message that the file is in use you will need to skip this file(s).3. Continue with Step 2 below Step two: Downloaded and extracted to your system:1. Download the full feature software and drivers Once the download is finished double click on the file to extract the software.3. When the installation window opens press the cancel button to stop the installation4. Type %temp% in the run or search for programs and files field5. Look for, and open the folder starting with 7z ( Example: 7z S2356)6. Right click on the folder, and select Copy7. Close that window, and all your open windows, and then in the middle of the desktop right click your mouse, and select Paste. This will move the 7z folder to your desktop.8. Open the 7z folder you just copied to your desktop9. Open folder Util10. Open folder CCC11. Run the uninstall_ L412. When the uninstall has completed restart the computer13. Run Disk cleanup from Accessories\ System Tools folder under all programs14. Download and install the latest version of Adobe flash player Open the 7z folder, and then double click on the Setup.exe file which will be toward the bottom of the open window. Follow the on screen instructions to reinstall your printer. Let me know if you are able to successfully install the software and driver, and are able to print Firefox 2.0 or later; Google Chrome 3.0, with Adobe Flash 10 or later Windows 8 Processor: 1 GHz 32-bit (x86) or 64-bit (x64) processor Required RAM: 1 GB (32-bit) or 2 GB (64-bit) Required hard disk space: 2 GB Browser: Microsoft Internet Explorer 6.0 or later; Firefox 2.0 or later; Google Chrome 3.0, with Adobe Flash 10 or later Mac OS X v10.4, OS X v10.5, OS X v10.6, O ion, or O ountain Lion Number of pages per month: 3000 Maximum format: A4 Number of colors: 4 The maximum resolution for b / w printing: 600x600 dpi Maximum resolution: 4800x1200 dpi color printing Print speed:?28 pages / minute (b / w A4 22 pages / min (color. A4) Maximum scan size: 216x297 mm 48-bit color Scanner resolution: 2400x4800 dpi Scanner resolution (enhanced 19200x19200 dpi Capacity feeder originals: 20 sheets Standards support: TWAIN Maximum resolution copier ( B / W 600x1200 dpi Maximum resolution copier (color. 1200x1200 dpi Copy speed: 28 pages / minute (b / w A4 22 pages / min (color. A4) Changing the scale of 25-400% Step zoom: 1% The maximum number of copies per cycle: 90 trays Feed paper sheet: 100. (standard) Paper output: 20 sheets. (standard) Paper weight: 60-280 g/m2 Print on: card stock, transparencies, labels, photo paper, glossy paper, envelopes, matte paper Resource color cartridge / toner: 350 pages Resource b / w cartridge /.
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